FRACTIONAL PRODUCT & DESIGN LEADERSHIP
Build a product team that runs without you in the room.
You own the revamp. Your name is on it. But the design team is still taking tickets, the innovation team has stalled, and you're the one making UX calls at night. I build the structure that carries your direction to the people doing the work, so the product gets built on what clients actually need.
For CPOs and product leaders holding a revamp the current team can't deliver yet.
On the surface it looks like people. Under that, it's something else.
WHAT’S ACTUALLY BREAKING
The design team executes but doesn't lead. The UX lead you hired hasn't changed that. The product innovation team you built is waiting to be told what to do. So you step in. You prototype. You make calls that shouldn't be yours. It holds for a while, and then it shows.
Underneath sits the real problem: nothing is grounded in what clients actually say. Commercial hears from clients every day, but it lives in people's heads. No one captures it. No one turns it into something the team can build from. Decisions get made on assumptions and whoever is loudest.
Hiring a lead didn't close the gap. Standing up an innovation team didn't either. Doing it yourself doesn't scale, and it puts your own role at risk. So the cycle repeats, the revamp slips toward a redesign, and a redesign won't make the product sell itself.
You own an outcome you can't deliver alone yet.
WHO IS THIS ACTUALLY FOR
You've got a 12–18 month revamp, and your name is on the result.
Your strategy is sound, but it stops landing somewhere between your head and the team.
You're tired of doing your team's leadership work on top of your own.
You need to implement AI augmented workflows between product and design, but don’t know where to start.
You want the product built on real client evidence, not internal opinion or the loudest voice.
You're ready to let the team make calls without you, once they have what they need.
Most leaders I work with are CPOs at scale-ups. The same pattern shows up for VPs of Product moving fast at start-ups, and MDs at enterprise, where direction loses its edge before it reaches the people who build.
Being honest here saves us both time.
WHO THIS ISN’T FOR
You want an extra pair of hands.
I build the function. I don't join the ticket queue.You want a fresh coat of paint.
A redesign isn't a fix, and I won't pretend it is.You've already decided everything.
I'm here to find what's true, not to nod along to it.You need the team kept dependent on you.
The whole point is that they stop needing you in every room.You want the cheapest option.
This is senior work, embedded, and scoped to the real problem.
Direction that travels: from your instincts, to your team, to the product.
HOW I WORK
Most engagements touch more than one of these, because they don't come apart cleanly. A strategy with no structure to carry it falls apart. A well-run team with no direction runs in circles.
Pillar One
Vision & Strategy
For when product decisions get made without the evidence to back them.
I build the evidence base your strategy needs: client interviews, synthesised commercial intelligence, service design, and source-of-truth artifacts the whole company works from. Your direction stops being something you carry alone, and starts being something the company can act on.
Pillar Two
Product & Operations
I build the cycle that connects understanding a problem, deciding, building, shipping, and learning, then feeds what you learn back into the next round. That includes a clear-eyed review of where AI tools genuinely help and where they're just adding noise. You stop being the glue.
For when the team ships, but the process behind it is fragile.
Pillar Three
Organisational Development
For when the team exists, but isn't built for what's actually needed.
I restructure the team around what the company needs from it: clear roles, career paths, a hiring plan, and coaching for your team lead on managing up, down, and across. You get a function that runs itself, builds its own relationships, and develops its own people.
Five steps. The first one is free.
HOW WE’D START
Book a free diagnosis call
1
We talk through where you are and what isn't landing. No pitch.
Diagnosis & Report
2
You get a written read on what's actually broken and what to fix first. Yours to keep, whether or not we work together.
Scope
3
If it makes sense to work together, we agree where to start and what good looks like.
Embedded work
4
I work inside your team across the pillars that matter, building research, practice, and structure. Not slides.
Handoff
5
We review, and the team takes the cycle over. The goal is for you to need me less, not more.
The deliverables make the outcome real.
The outcome is the reason you'd hire me.
WHAT YOU GET
Outcomes - what you walk away with
A team that leads from evidence, not instruction
A product built on what clients actually need
Product decisions that don't depend on the loudest voice
Client intelligence that actually reaches the teams building the product
A strategy with proof behind it, not just conviction that you can defend to the board
Your calendar back - because the team no longer needs you to fill the gaps
Less time compensating, more time leading
Deliverables - what gets built
Client interview programmes
Synthesised commercial intelligence
Source-of-truth artifacts the company works from
A discovery-to-delivery cycle
Cross-functional ways of working
Planning & prioritisation frameworks
An AI workflow audits
Org design & role definitions
Career path frameworks & a hiring plan
Team-lead coaching (managing up, down, across)
What people say
PROOF
This page shows what I do, not a price tag.
HOW ENGAGEMENTS WORK
Every engagement is fractional and embedded, scoped to the problem we find on the diagnosis call. Some leaders need one pillar. Most need a mix of the three. We work out the right shape before either of us commits to anything.
If you'd rather see the work than read about it, the call is the place to start.
QUESTIONS YOU’RE PROBABLY ASKING
Let me answer
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Done-with-you, mostly. I work inside your team and build the actual thing: research, practice, structure. Coaching your team lead is part of it, but I'm not here to advise from the sidelines.
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Less as it goes. Early on we talk often. The whole point is to reach a place where the team runs without you, and eventually without me.
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No. Often the lead is capable and just doesn't have what they need to lead yet. I work with them, not around them.
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You get a report from the first call. Real change in how the team works follows from there, built to hold rather than to look good for one quarter.
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Yes. I start with the people and structure you've got and restructure around what the company actually needs. Replacing everyone is rarely the answer.
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That's what the call is for. You don't need a clean brief. You need someone whose job it is to look.
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You might, eventually. Bringing me in first means you build the function and learn what the role really requires before you commit a headcount to it.
ONE STEP
You don’t have to keep carrying it alone.
You were hired to deliver a product that works, built on what clients actually need. I build the structure that gets you there, and a team that holds it without you in every room. Start with a free diagnosis call.